Terms and Conditions
Please use the Contact page on this site or email me directly at eva[at]evadennistextiles.com.
If you would like to discuss a commission or have any questions, just drop me a message!
The latest dates to place an order and for it to arrive in time for Christmas are:
UK- 15th December
Australia and New Zealand- 3rd December
Everywhere Else- 7th December
If you live in London, there is also an option of collecting the item, which you can select at checkout. I will email you to arrange a collection time.
Most of the items I make are one of a kind. If there was something you liked the look of but it is now out of stock- get in touch! There is the possibility that I can make another or something similar.
Once you have purchased an item I will send you an email confirmation of your order. Please keep this email safe for reference. If you don’t receive this email, get in touch via eva[at]evadennistextiles.com and I will confirm the order.
I aim to send items within 2-3 days of purchase. For an item that is made to order please allow up to 2 weeks. I will notify you by email when your order has been dispatched.
• UK- I offer free Royal Mail Second Class Signed For postage. The delivery aim is 2-3 days with this service. If required, First Class postage can be selected at checkout for £5.00. If you live in London there is also a collect in person option.
• Europe- Items will be posted with Royal Mail International Tracked and Signed. For customers in Europe I charge £9.00 for postage. There are no additional charges for multiple items. Estimated delivery time is 3-5 days with this service.
• Rest of the World- Items will be posted with Royal Mail International Tracked and Signed. Estimated delivery time is 5-7 days with this service. I charge £10.00 for postage, for most locations this is a discounted rate! There are no additional charges for multiple items ordered.
• All Items will be wrapped in upcycled papers and posted in eco-friendly packaging.
• Returns are accepted, excluding earrings due to hygiene reasons.
• If you would like to return something please get in touch within 14 days of purchase. Email me at eva[at]evadennistextiles.com.
• Return the items in their original condition for a full refund. Refund will be issued within 7 days of the item being received back.
• Shipping of the item is the customers responsibility. Tracked postage is highly recommended.
• Please send to:
Eva the Weaver Studio
Studio E4, Cockpit Arts
All work is copyrighted © by Eva Dennis. All Rights Reserved.
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